Chick-fil-A, Inc.

Supervisor, Safety, Quality and Compliance

Posted Date 2 months ago(11/29/2021 5:11 PM)
ID
2021-10694
Number of Openings
1
Job Locations
US-GA-Cartersville
Job Function
Hidden (178303)

Overview

About Chick-fil-A Supply

Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit cfa-supply.com.  

 

As the Safety and Compliance Supervisor, you will be responsible for motivating warehouse and fleet team members, evaluating and mitigating risks, executing contingency plans, training on food safety requirements and other regulatory compliance, and much more to ensure Chick-fil-A Supply complies with all federal, state and local laws and regulations. Regulatory compliance includes but is not limited to: OSHA, EPA, FDA, and DOT.  Other responsibilities include but are not limited to: material handling equipment (MHE) certifications, HACCP, and stock recovery and sustainability.   

 

In addition, a successful Safety and Compliance Supervisor will:

  • Evaluate and mitigate EHS, FSQA, and security hazards/vulnerabilities
  • Perform site level EHS, FSQA, and security monitoring inclusive of KPI management reporting
  • Lead risk-based incident investigations (i.e., workplace safety, food safety, etc.)
  • Support execution of contingency plans dealing with recalls and withdrawals, disasters, etc.
  • Train and support team leaders and provide guidance on EHS, FSQA, and security operational policies/practices
  • Complete required regulatory and security forms and reporting (e.g., OSHA 300)

Additional Information

 

As the Safety and Compliance Supervisor, you are:

  • A self-starter with excellent project management and organization skills
  • Highly motivated with strong interpersonal skills; a team player who can work independently when necessary
  • Keenly interested and engaged in finding solutions for continuous improvement
  • A detail-oriented but creative problem solver and communicator (both written and verbal)
  • Able to anticipate needs, lead multiple projects, and manage shifting priorities
  • Able to travel for 10 percent of the job

Behaviors Most Critical to this Job

 

As the Safety and Compliance Supervisor, you are also:

  • A skilled communicator across all levels of an organization, with both teammates and suppliers.
  • A quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything.
  • A customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services.
  • Committed without compromise to food safety for customers and a safe workplace for colleagues.
  • Inspired to uphold Chick-fil-A values and act with integrity.
  • A driver of results who can be counted on to not only meet but exceed goals and push others to do the same.
  • A problem solver who can identify hidden problems, looks beyond the obvious and doesn't stop at the first answer.
  • A servant leader who puts others before themselves, corrects mistakes with authenticity and respects all viewpoints.

Responsibilities

As the Safety and Compliance Supervisor, you will be responsible for motivating warehouse and fleet team members, evaluating and mitigating risks, executing contingency plans, training on food safety requirements and other regulatory compliance, and much more to ensure Chick-fil-A Supply complies with all federal, state and local laws and regulations. Regulatory compliance includes but is not limited to: OSHA, EPA, FDA, and DOT.  Other responsibilities include but are not limited to: material handling equipment (MHE) certifications, HACCP, and stock recovery and sustainability.   

 

In addition, a successful Safety and Compliance Supervisor will:

  • Evaluate and mitigate EHS, FSQA, and security hazards/vulnerabilities
  • Perform site level EHS, FSQA, and security monitoring inclusive of KPI management reporting
  • Lead risk-based incident investigations (i.e., workplace safety, food safety, etc.)
  • Support execution of contingency plans dealing with recalls and withdrawals, disasters, etc.
  • Train and support team leaders and provide guidance on EHS, FSQA, and security operational policies/practices
  • Complete required regulatory and security forms and reporting (e.g., OSHA 300)
  • Monitor safety of warehouse and fleet activities and provide advice to leadership on actions and behaviors that support safety as a core value
  • Instill a culture of safety, engagement and positivity that reflects Chick-fil-A values and serves Restaurant Operators.
  • Recognize contractor and employee concerns
  • Support employee engagement across all departments of the DC
  • Collaborate with the distribution center and transportation leadership regarding staff performance; identify and drive areas of improvement; and recognize team members’ outstanding performance
  • Support Chick-fil-A vision and strategy

Minimum Qualifications

To be successful in this role, you must:

  • Have at least three (3) years in warehouse / distribution operation
  • Demonstrate functional knowledge and expertise in distribution:
    • Standards, processes, systems and contingencies related to environmental health and safety, food safety, general people safety, and all relevant laws and regulations
    • Compliance and risk performance metrics, measurement and enforcement
    • Employee training programs
  • Be able to work 1st, 2nd or 3rd shift and prepared for a flexible schedule, as required by business need
  • Understand safety principles and concepts and loss prevention and reduction
  • Have experience in accident investigation, as well as knowledge of auditing and monitoring procedures
  • Working knowledge of innovations in supply chain, risk management, contingency planning and contingency execution
  • Effective computer and presentation skills for leading trainings
  • Be comfortable presenting to and collaborating with all levels of the organization

Preferred Qualifications

Ideally, you will have:

  • A keen understanding of warehouse design, layout and flow
  • Have undergone 24 hours of formal safety training each year for the past five years.
  • At least five (5) years in warehouse operations supporting food distribution
  • Extensive knowledge of OSHA and EPA regulations
  • Proficiency in MS Suite (Excel, PowerPoint, Word)
  • Experience in safety operations within food service distribution
  • Certifications: CSP, HACCP, PCQI
  • A demonstrated ability to perform and adapt in a changing environment

Travel Requirements

10%

Required Level of Education

High School

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