Chick-fil-A, Inc.

CDL A Delivery Driver

ID 2021-11109
Posted Date 2 months ago(10/16/2023 3:03 PM)
Work Location
Mebane, NC
Posting Location : Postal Code
Min. Exp. (Yrs)
Job Function


Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit   


As a Chick-fil-A Supply Driver, you will accurately and safely deliver products to Chick-fil-A® restaurants in a timely manner. You are a safe, professional driver who follows all company policies and laws and regulations regarding commercial drivers. In this role, based at the Distribution Center in Mebane, NC, you will help support continued innovation at an operation like no other in the food service industry.


We offer a competitve compensation package with a starting rate of $75,000+/year. 


In addition to making safe, timely deliveries, drivers will:

  • Unload and put away product at Restaurants
  • Upon return to the DC, assist in unloading the truck and putting away equipment (e.g. handtruck)
  • Gather necessary paperwork for deliveries and transit
  • Collaborate with team leaders before and after trips to assess unload time, delivery issues, continuous improvement initiatives and other aspects of the job
  • Build relationships with Restaurant Operators to learn about best practices at each delivery location
  • Keep vehicle clean and report maintenance issues as necessary
  • Comply with all regulatory and company policy requirements:
    • Operating within hours of service limits per the use of an electronic logging device (ELD)
    • Maintain an acceptable Compliance, Safety, Accountability (CSA) record
    • Follow all pre- and post-trip equipment inspection and DVIR reporting procedures
    • Routine audit of vehicle registration, permits, insurance, IFTA, other required docs
    • Operate within legal state and federal vehicle weight limits
    • Following all policies and procedures in the FSMA regarding safe food transport
    • Immediately notifying team leaders of any accident or on the job injury and complete reports
    • Wearing appropriate personal protective gear as required per policy
    • Abide by yard safety procedures, speed limits, parking, pedestrian crossings, safety vests
  • Attend scheduled safety and job training sessions
  • Maneuver trucks into loading or unloading positions based on instructions at the delivery location (DC or Restaurants)
  • Report defects, accidents or violations
  • Complete routes within established Restaurant delivery windows
  • Complete all pickup and returns (e.g. pallets, carts, etc.) from Restaurants, and properly submit paperwork at the end of each shift
  • Other duties as may be assigned

Minimum Qualifications

  • Class A Commercial Drivers License (CDL) and medical card as required by DOT
  • Must be at least 21 years of age
  • At least 1 year commercial driving experience
  • Ability to lift up to 65 pounds, and/or move pallets/carts with mechanical assistance up to 2,000 pounds
  • Willingness to work in all weather conditions and usually at night
  • Ability to pass random drug tests
  • Ability to manage time off to ensure proper rest and operate in compliance with DOT regulations
  • Willingness to maintain a flexible schedule including weekends, holidays and overtime as needed
  • Willingness to adjust to rotating shifts
  • Ability to attend shift in proper attire and with safety equipment as required by company guidelines
  • Ability to work in a multi-temperature environment including freezer temperatures
  • Have and maintain an acceptable MVR in compliance with DOT requirements
  • Strong communication skills in order to effectively interact with stakeholders, including Restaurant Operators and Distribution Center staff
  • Adaptability to change and ability to respond to difficult and challenging situations in a professional manner
  • Ability to manage pressure and conflicting demands; prioritize tasks and workload


Customer Relations

As someone who will interact with customers on a daily basis, you quickly become familiar with and anticipate their needs. You are able to treat all parties with dignity and respect in difficult situations and maintain a positive, service-focused mindset.


As a driver for Chick-fil-A Supply, you are:

  • A self-starter with excellent project management and organization skills
  • Keenly interested and engaged in finding solutions for continuous improvement
  • A detail-oriented but creative problem solver and communicator (both written and verbal)
  • Able to anticipate needs, lead multiple projects and manage shifting priorities
  • Able to travel for 5 percent of the job for Chick-fil-A Operator/market visits, supplier visits and related conferences


Behaviors Most Critical to this Job:

  • A skilled communicator across all levels of an organization, with both teammates and suppliers.
  • A quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything.
  • A customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services.
  • Committed without compromise to food safety for customers and a safe workplace for colleagues.
  • Inspired to uphold Chick-fil-A values and act with integrity.
  • A driver of results who can be counted on to not only meet but exceed goals and push others to do the same.
  • A problem solver who can identify hidden problems, looks beyond the obvious and doesn't stop at the first answer.
  • A servant leader who puts others before themselves, corrects mistakes with authenticity and respects all viewpoints.

Preferred Qualifications

  • Prior food service delivery experience (key drop)

Minimum Years of Experience


Travel Requirements


Required Level of Education

High School


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