Chick-fil-A Supply is hiring a Transportation Planner to support our growing network. This person will have a vital role in executing the day-to-day outbound operations of Chick-fil-A’s North America delivery network. This role will produce daily load plans, accounting for day-of or one-off circumstances to ensure we operate the optimal outbound plan. This role will provide support for Chick-fil-A Supply drivers while on route and follow SOP for various challenges encountered on daily basis.

 About Chick-fil-A Supply

A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a 24/6 distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants. 

Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.

This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.

• Working closely with the Transportation Analyst and Restaurant Services, this person role will intimately understand network to adapt plan for DC operations
• Assist in planning and coordinating DC contingency plans
• Contribute and assist in operational projects, providing support with strategy and analysis
• Fundamental in master data management, ensuring data is captured and accurate in various systems
• Provides onboarding and training support as new DC’s are brought online
• Go beyond established analytical thinking and problem-solving by applying creativity to unconventional concepts and out-of-the-box solutions
• Demonstrate empathy and care for our Operator’s experience

• A proven ability to creatively solve problems while committing to the highest standards of quality and the ability to quickly learn are of most importance
• Strong communication skills, including speaking and interpersonal communication
• Customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve processes
• A self-starter with excellent project management and organization skills and works well with limited supervision
• Detail oriented, focused on small detail and consistently looking for ways to improve efficiency
• Experience in using transportation management systems
• Must be willing to work a night-time shift
• Proficient in Microsoft Office applications Excel and PowerPoint