Chick-fil-A, Inc.

Project Manager - Construction

Posted Date 2 months ago(10/18/2022 9:31 PM)
Number of Openings
Job Locations
Min. Exp. (Yrs)
Job Function
Hidden (18336)


Are you an organized problem solver who brings structure and attention to detail while being able to thrive in a start-up environment? Are you a self-starter who is dedicated to landing and delivering all aspects of a dynamic program through proactive leadership and rigorous implementation of program management best practices? We are looking for a program manager to lead and manage the end-to-end stand up of distribution centers and related facilities for Chick-fil-A’s new distribution/production network. This role will support and lead in a PMO capacity the end-to-end activity across all aspects of the Construction & Facilities team including Real Estate site selection, design, construction, asset procurement, implementation, go-live, IFM onboarding, lifecycle asset management. 


A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply is a food production and distribution service network focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.

The Chick-fil-A Supply distribution service network is comprised of three components:

  • Distribution Center– State-of-the-art warehouses that house supply for Chick-fil-A restaurants
  • Production Distribution Center– Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants
  • Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants


  • Develop and lead end-to-end program tracking for construction, asset, and facilities management critical path activities for multiple facilities from site analysis through facility go-live
  • Work closely with engineering partners to determine annual and quarterly strategic initiatives to incorporate into broader Chick-Fil-A Supply Annual Planning and OGSM process led by PMO
  • Partners with Engineering teams and Finance to forecast and track progress against capital budget plans
  • Provide leadership that drives overall program health for multiple work streams though collaboration, providing direction and employing the use of visual dashboards and timely communication
  • Coordinate proactively with multiple Chick-fil-A stakeholders and partners to gather and report out on key task and milestone status and progress for construction and engineering partners, Real Estate, Procurement and Legal departments, and project managers from other program teams
  • Develop and manage Risk, Action, Issue and Decision (RAID) tracking and escalation solution for Construction and Facilities team, while simultaneously identifying risks at multiple levels within the program and escalating appropriately
  • Supports PMO Project Managers on cross functional facility implementation site projects
  • Coordinate daily with Chick-fil-A Supply PMO Leadership PMO to provide updates for tracking and forecasting at the Executive Level
  • Facilitate weekly leadership meetings to review and discuss program and RAID status, as well as ad-hoc coordination meetings with other program teams
  • Identify opportunities for increased program efficiency and develop processes and procedures for effective management of program, including facilitation of training and adoption
  • Provide thought leadership to leaders, team members and partners regarding effective program delivery solutions, stakeholder coordination, and teaming across multiple work streams; utilizing knowledge of program delivery best practices and understanding of key risks and mitigation options

Minimum Qualifications

  • 7+ years of project/program management experience
  • Ability to communicate well with team members and leaders to meet goals and deadlines
  • Ability to multi-task and drive execution across multiple priorities
  • Extensive knowledge of project management best practices and tools
  • Excellent at thoughtful and responsive communication - written, verbal and as a presenter
  • Experience in leading teams of 5+ direct reports throughout multiple locations on large dynamic projects with minimal supervision
  • Excellent at establishing, building and maintaining functional working relationships
  • Experience driving clarity in ambiguous situations/ environments
  • Excellent organizational skills and close attention to detail
  • Willingness to grow and take on new responsibilities, including identification of better ways of working
  • Proficient in Traditional (Waterfall) and Agile PM methodologies
  • Proficient in Microsoft Office suite of applications including Microsoft Project (or Smartsheet or equivalent)

Preferred Qualifications

  • 5+ years’ experience in Engineering, Construction, Facilities, Retail Operations or related field
  • Understanding of facility construction principles and related disciplines to include Architectural, MEP, General Contractors, and subcontractor resources
  • Familiarity with the design, principles and operation of food production equipment
  • Basic understanding of material handling systems and equipment, automation, storage solutions, production equipment and the implementation and commissioning of various asset types across multiple distribution & production facilities
  • Project Management Professional (PMP) Accreditation
  • Experience with indirect procurement
  • Proficient in Smartsheet project tools

Minimum Years of Experience


Travel Requirements


Required Level of Education

Bachelor's Degree

Preferred Level of Education

Masters Degree


Business or Engineering

Minimum GPA (4.0 Scale)



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