As a warehouse staff member, you will report to a warehouse supervisor and be responsible for supporting a variety of duties including unloading, putting away, picking, staging, and loading product at the Chick-fil-A Supply Market Distribution Center (MDC) in St Louis, MO. Additionally, you will play a key role in supporting the cleanliness and sanitation of the warehouse. To be successful, you will support operations management in driving overall efficient and accurate movement of products through the MDC to enable excellent service to Operators. Warehouse staff will also help drive continued innovation at an operation like no other in the food service industry.

About Chick-fil-A Supply

Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit cfa-supply.com. 

• Drive the efficiency, organization, and cleanliness of the warehouse by ensuring the following:
• Product is promptly unloaded into the warehouse and loaded onto outbound trucks according to company policies and weight/loading restrictions
• Product is properly staged and prepared for efficient loading procedures
• All equipment is safely operated (e.g., forklifts and pallet jacks)
• Food safety standards are maintained throughout the warehouse
• Technology such as scanners are accurately and effectively operated
• Data is entered correctly
• Product is accepted and returned in accordance with company policies
• Work consistently in extreme temperature conditions such as the freezer
• Complete physically demanding work, including frequently lifting up to 50 pounds and occasionally moving with mechanical assistance up to 2,000 pounds
• Reach, bend, and stoop while performing work
• Work with and handle cleaning chemicals as needed
• Work while standing for several hours at a time
• Prepare for a flexible schedule including weekends, holidays, and rotating shifts
• Wear all appropriate clothing/equipment as required for the task being performed according to the employee handbook and PPE safety requirements
• Manage pressure and conflicting demands; prioritize tasks and workload
• Communicate effectively across stakeholders including DC management
• Adapt to change and respond to difficult and challenging situations in a professional manner
• Other duties may also be assigned from time to time
• Intimately know the needs of customers, treat all parties with dignity and respect in difficult situations, and maintain a positive, service-focused mindset

• High school or equivalent (e.g., GED)
• A self-starter with excellent project management and organization skills
• Highly motivated with strong interpersonal skills; a team player who can work independently when necessary
• Keenly interested and engaged in finding solutions for continuous improvement
• A detail-oriented, organized yet creative problem solver and communicator (both written and verbal)
• Able to anticipate needs, lead multiple projects, and manage shifting priorities
• Skilled communicator across all levels of an organization, with both teammates and suppliers
• Quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything
• Customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services
• Committed without compromise to food safety for customers and a safe workplace for colleagues
• Inspired to uphold Chick-fil-A values and act with integrity
• Driver of results who can be counted on to not only meet but exceed goals and push others to do the same
• Problem solver who can identify hidden problems, looks beyond the obvious, and doesn't stop at the first answer
• Servant leader who puts others before themselves, corrects mistakes with authenticity, and respects all viewpoints

• Experience with food handling
• Material handling equipment proficiency