Chick-fil-A, Inc.

Coordinator, Transportation

Posted Date 2 weeks ago(1/17/2023 8:40 AM)
Number of Openings
Job Locations
Min. Exp. (Yrs)
Job Function
Transportation and Material Moving


Chick-fil-A Supply is hiring an Inbound Transportation Planner to support our growing network. This person will have a leading role in executing the day-to-day inbound operations of Chick-fil-A’s North America delivery network. This role will manage scheduling of carrier appointments, track supplier quality & carrier on-time performance, and work with various stakeholders to ensure timely arrival and accuracy of ordered product coming into our Distribution Centers. This role will also partner with Chick-fil-A Supply’s Demand Planning team to support the DC inbound operations from a transportation perspective.


About Chick-fil-A Supply

A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a 24/6 distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.


Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.


This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.



·       Communicating with carrier partners to confirm inbound delivery appointments at the DC on a day-to-day basis

·       Ensuring DC inbound operations has a clear and balanced expected inbound volume planned throughout the week

·       Identify trends related to carrier on-time performance, detention, reschedules etc. to highlight to broader inbound transportation stakeholders

·       Identify trends related to supplier quality affecting DC inbound operations ability to receive and escalate accordingly

·       Ensure data accuracy of Purchase Orders and Bills-of-Lading are maintained throughout DC management systems (Oracle, WMS, TMS)

·        Work closely with the Inbound Operations Project Lead by contributing and assisting in operational projects, providing support with strategy and analysis

·       Provides onboarding and training support as new DC’s are brought online

·       Go beyond established analytical thinking and problem-solving by applying creativity to unconventional concepts and out-of-the-box solutions
·       Demonstrate empathy and care for our Operator’s experience

Must be available to work on weekends

Minimum Qualifications

·       A proven ability to creatively solve problems while committing to the highest standards of quality and the ability to quickly learn are of most importance
·       Strong communication skills, including speaking and interpersonal communication
·       Customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve processes

·       A self-starter with excellent project management and organization skills and works well with limited supervision

·       Detail oriented, focused on small detail and consistently looking for ways to improve efficiency

·       Proficient in Microsoft Office applications Excel and PowerPoint

Minimum Years of Experience


Travel Requirements


Required Level of Education

High School


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