As Chick-fil-A Supply continues to scale, we must think strategically about our current capabilities and long-term goals to determine the best talent strategy to meet our growing business needs. The Learning Coordinator will support the training, growth and development of our distribution center staff through learning design and execution.

About Chick-fil-A Supply

Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit cfa-supply.com. 

• Interfaces across all functional teams, supporting the vision, strategy, and direction of the distribution learning strategy
• Converts complex topics and simplifies into digestible learning experiences that will support business objectives

• Responsible for supporting new hire orientation and delivering training programs required for the distribution center and coordinates Team Member and People Leader trainings. Supports the facilitation and administration of the New Employee Orientation program.
• Ensures that Team Member training plans and curriculum are updated
• Supports the Learning Management System, ensuring training activities are documented and filed according to the records retention process.
• Maintains updated and readily available training documentation for all employees according with procedures and regulations.
• Provide design expertise for learning solutions to key stakeholders.
• Conducts spot audits to assure compliance and provides information of certified and trained employees to Supervisors
• Possesses learning industry knowledge and experience to connect macro trends in learning strategy, audience-centric design, product management and performance to support CFA Supply’s business goals
• Integrates Reports and Dashboards in support of Defined Learning Strategies
• Suports the creation and facilitation of diversity, equity and inclusion training
• Supports Train-the trainer programming
• Excellent interpersonal and facilitator skills to which employees respond positively
• Ability to work across multiple shifts to meet the needs of a multi-shift operating environment

• 3-5 years of experience
• Bachelor’s degree in human resource development, business, instructional/learning design, communications, or related field
• Excellent interpersonal and facilitator skills
• Demonstrated experience and industry knowledge of learning strategy
• Experience supporting learning within multiple modalities (e.g., ILT, eLearning, video, job aids, etc.)
• Ability to manage multiple projects simultaneously
• Excellent written and verbal communication skills
• Proficiency in Microsoft PowerPoint, Excel, Word, and other related computer programs
• Experience with Adobe Creative products, including InDesign and other related programs

• Experience in a distribution or manufacturing environment
• Experience engaging in design thinking practices
• Experience with a variety of Learning Management and/or Learning Content Management systems and platforms
• Experience integrating Data Management Strategies