Chick-fil-A, Inc.

Sr. Analyst, Inventory and Demand Planning

Posted Date 1 month ago(2/21/2023 8:52 PM)
Number of Openings
Job Locations
Min. Exp. (Yrs)
Job Function
Hidden (178303)


This position entails the planning, coordination, and managing of activities related to the physical inventory requirements in the Chick-fil-A Supply Distribution Centers (DC). This includes forecasting, demand planning, inventory management, creating and issuing purchase orders, and supplier integration and relationship management. The position interfaces with suppliers, DC management, Chick-fil-A, Inc. Supply Chain, Marketing,
QA, and Finance. The role will support multiple distribution centers.


This position requires the staff member to utilize a diverse range of skills and experiences in the overall support of company operations and requires a high degree of independence in the execution of these responsibilities. The Sr. Analyst works closely with the Chick-fil-A Supply leadership team to establish and continually improve the organization’s performance, productivity, efficiency, and profitability through effective supply chain management methods and strategies. This role will report to the Team Lead, Inventory and Demand Planning and resides in Chick-fil-A Supply LLC.


About Chick-fil-A Supply
A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.


Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.


This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on
launching this new service to Restaurants across the nation


  • Create and execute inventory strategies and purchasing procedures to ensure proper inventory quantities are purchased to consistently achieve strategic service level objectives, inventory targets and to minimize obsolescence
  • Propose and implement solutions to improve demand forecast accuracy
  • Coordinate forecasts and inventory levels with the Chick-fil-A, Inc. Supply Chain team
  • Successfully communicate forecast and inventory estimations to management and cross functional teams
  • Monitor and report on important changes in sales forecasts and business strategies
  • Address demand-related issues in a timely and effective manner
  • Manage supplier relationships to ensure continuity of goods and services that meet the quality, service, and price performance standards of the company
  • Manage and complete time sensitive invoice reconciliation activities
  • Manage inventory exceptions daily to ensure a high service level to restaurants and optimal inventory levels across all DCs
  • Manage the inbound logistics process to ensure suppliers and carriers are meeting the requirements of Chick-fil-A Supply operations

Minimum Qualifications

  • Bachelor’s degree in business, supply chain, engineering or other related field
  • 2+ years of experience in a demand planning/inventory management role
  • General understanding of inventory management practices and procedures
  • Strong aptitude to solve problems and improve processes
  • Strong mathematical and statistical knowledge
  • Experience analyzing large data sets using analytical techniques
  • Strong written and oral communication skills
  • Humility to come in and learn a new business, while applying relevant experience
  • Ability to work independently and on cross-functional teams
  • Proficient in Microsoft Excel, Word, Outlook, and PowerPoint
  • Knowledge of basic procurement and transportation practices

Preferred Qualifications

  • Advanced degree in analytics or statistical modeling
  • 5+ years of experience in a demand planning/inventory management role
  • Experience building reports/analyses on large data sets using analytical tools (e.g. Excel, JMP, SAS, Tableau,etc.)
  • Intermediate understanding of SQL and/or some knowledge of a scripting/compiled/statistical programming
    language (e.g. Python, R, .NET, C++, Java, etc.)
  • Experience with Enterprise Resource Planning (ERP), Warehouse Management, and Transportation

Minimum Years of Experience


Travel Requirements


Required Level of Education

Bachelor's Degree


Required- Business, Supply Chain, Engineering, other related field.


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