Chick-fil-A, Inc.

Sr. Human Resource Manager

Posted Date 3 weeks ago(5/11/2023 3:25 PM)
Number of Openings
Job Locations
Min. Exp. (Yrs)
Job Function
Hidden (8725)


Chick-fil-A Supply is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to restaurants across the nation. As the business matures and the team grows, the Sr. Human Resources Leader is needed to lead, develop and execute on the Chick-fil-A Supply people and network strategy. The Sr. Human Resources Leader is responsible for aligning business objectives with the talent strategy. This role works closely with Chick-fil-A Supply and Chick-fil-A, Inc. Staff members to enable growth by proactively assessing needs and delivering talent management solutions that maximize engagement and minimize risk. While strategy and guidance will be provided by the Talent Director and Talent leadership, it is essential that the person in this role is skilled at execution and is an exceptional self-starter and initiator.  


About Chick-fil-A Supply

A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants. 


Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.


This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.


  • Provide HR leadership, expertise and guidance to direct reports in areas such as staffing, onboarding, talent relations, culture, workforce planning, performance management, learning strategies, benefits and leave administration and DE&I initiatives
  • Mitigate risk with appropriate escalation/investigation of performance, conduct and other Talent Relations related matters, working closely with Legal and Talent Director to manage the issues
  • Manage network-level talent projects, to ensure achievement of goals and alignment
  • Ensure the alignment of the HR organization with cross-functional priorities across business units
  • Develop key metrics to measure the performance and health of the business, ensuring team success, as well as ensuring achievement of HR commitments to those we serve
  • Support continuous improvements to the Talent function with a strategic lens as the business grows
  • Provide insight into and facilitate organizational change management to help leaders align communication, behavior, and infrastructure to support the desired changes
  • Support growth in Chick-fil-A Supply and assist as necessary in the opening of facilities across the network
  • Cross-train with field Talent Leader to occasionally provide support as needs arise
  • Serve as the escalation point for problem resolution within Chick-fil-A Supply
  • Other duties assigned as needs arise

Minimum Qualifications

  • 7 years of leadership experience in a talent-related, or consulting role
  • Bachelor’s degree in human resource development, business, or related field
  • Experience in a fast-paced growing business environment
  • Demonstrated knowledge of general talent policies, procedures, and practices
  • Ability to build and maintain trust-based, collaborative relationships and influence others
  • Self-starter with natural tendency to take initiative and work independently
  • Strong judgment, problem solving, and ability to handle confidential information
  • Excellent organization, attention to detail, and written and verbal communication skills
  • Strong proficiency in all Microsoft Office software and comfortable learning new software/systems
  • Demonstrated business acumen of talent KPIs; using data to drive continuous improvement
  • Ability to travel, including overnight trips

Preferred Qualifications

  • 10 years of leadership experience in a talent-related, or consulting role
  • Change management experience desired
  • Working knowledge of innovation in supply chain

Minimum Years of Experience


Travel Requirements


Required Level of Education

Bachelor's Degree

Preferred Level of Education

Masters Degree


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed