Chick-fil-A, Inc.

Lead Inventory Team Member

ID 2023-15081
Posted Date 1 month ago(4/18/2024 4:40 PM)
Work Location
Kannapolis, NC
Posting Location : Postal Code
Min. Exp. (Yrs)
Job Function


As an Inventory Control Lead, you will assist in maintaining a high level of inventory by resolving inventory variances and

discrepancies for incoming as well as existing products that arise during the day-to-day operations at the Chick-fil-A Supply Distribution Center in Charlotte (Kannapolis), NC. We are looking for a highly organized team player with exceptional attention to detail and exceptional focus to join our growing team!


About Chick-fil-A Supply

Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit


Timely submission and tracking of damage claims to supplier and/or distribution partners

• Verify and maintain records on inventory adjustments, movements and transfers, request backup documentation,

and resolve discrepancies

• Assist in inventory related projects, such as: disposals, donations, relocation of inventory, and


• Perform assorted administrative duties, such as: document management, reporting, filing, and scheduling

• Provide timely feedback to inventory related emails and correspondence

• Ensure inventory accuracy through the completion of effective control techniques including internal audits, cycle and

audit counts.

• Identify, quarantine, and report damaged or supplier recalled/withdrawn product to assure it is accurately captured

and removed from inventory

• Ensure pick availability by responding to and finding a solution for any issue with a location error, product attributes,

or location attributes.

• Ensure the appropriate handling, removal, disposal, and processing of damaged or expired product

• Maintain warehouse slot integrity and responsible for slotting new or seasonal items.

• Assist in the development of localized policies and procedures as related to the control of inventory

• Assist with root cause analysis and offer solutions related to inventory inaccuracies

• Work with team members to reinforce the importance of inventory accuracy

Minimum Qualifications

• Education: High School or equivalent

• 2 years of warehouse experience


Required Business Qualifications:

• Logical and analytical skills

• Intermediate proficiency of computer skills; working knowledge of MS Word, Excel, Outlook

• Familiarity and comfort with navigating and executing in the WMS system

• Proven record of working independently with little oversight

• Exceptional attention to detail and highly organized

• High degree of initiative and urgency

• Self-Starter and comfortable with ambiguity

• Proactive problem solver that is solutions oriented

• Work in extreme temperature conditions for extended periods of time (0 degrees Fahrenheit)

• Complete physically demanding work, including frequently lifting up to 50 pounds and occasionally moving with mechanical assistance up to 2,000 pounds

• Reach, bend, and stoop while performing work

• Work while standing for several hours at a time

• Prepare for a flexible schedule including weekends and holidays

Preferred Qualifications

• 3+ years of warehouse experience

• Experience in inventory control, claims management, or similar job function is a plus

• Material handling equipment proficiency

Minimum Years of Experience


Travel Requirements


Required Level of Education

High School

Preferred Level of Education

Associate's Degree


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