Chick-fil-A, Inc.

Driver Helper

ID 2023-15199
Posted Date 1 month ago(1/29/2024 3:32 PM)
Work Location
Olathe, KS
Posting Location : Postal Code
Min. Exp. (Yrs)
Job Function


As a navigator, you will be responsible for supporting and partnering with drivers at the Chick-fil-A Supply Market Distribution Center (MDC) in Kansas City, KS, to provide excellent delivery service to restaurants. You will help with unloading the truck, delivering and organizing food, navigation to each destination, completing delivery logs and sharing opportunities for process improvement. You will report to the transportation supervisor and collaborate with the transportation team to provide the driver with up-to-date route, schedule and delivery instructions.


About Chick-fil-A Supply

A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants. 


Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.


Location: 16521 S. Erickson St, Olathe, KS 66062


Benefits: By coming to be part of our CFA Supply Family you will get:

  • Food and Drinks Provided: Free lunch, snacks and drinks as part of your workday!
  • Generous Paid Time Off:
    • PTO: Accrue up to 3 weeks of PTO your first year with immediate access to 40 hours upon hire
    • Wellness: 16 Hours per year
    • Holiday Pay: 8 Days per year
  • Health Insurance Options: A variety of health insurance options, including a no premium health insurance for individuals, and a low-cost premium health insurance for family plans
  • Retirement: 401K with 5% match for eligible employees
  • Additional Benefits: To help you thrive in all areas of life, including emotional, social, physical, financial, and spiritual!


  • Completing the pre-trip checklist and preparing equipment for safe, efficient use
  • Conducting trip planning to confirm the optimal route and road conditions
  • Ensuring the driver is aware of the route plan and any exceptions to the normal delivery sequence
  • Helping the driver safely navigate and position the truck for deliveries
  • Assisting with unloading product at Restaurants in an accurate, organized manner
  • Ensuring all food safety protocols are followed during delivery, with special attention given to temperature integrity and preventing damage and contamination
  • Communicate any potential service interruptions (i.e., scheduling discrepancies or security risks) to the MDC
  • Ensuring mistakes are handled gracefully and professionally by executing "Remarkable Recovery"
  • Ensuring all product and equipment loaded on trailer is secured for transit between stops

Minimum Qualifications

  • High school or equivalent (e.g., GED)
  • A self-starter with excellent project management and organization skills
  • Highly motivated with strong interpersonal skills; a team player who can work independently when necessary
  • Tech-savvy and comfortable using basic smartphone and tablet systems and applications
  • A detail-oriented, organized yet creative problem solver and communicator (both written and verbal)
  • Able to anticipate needs, lead multiple projects, and manage shifting priorities
  • Able to travel for 5 percent of the job for Chick-fil-A Operator/market visits, supplier visits, and related conferences
  • Skilled communicator across all levels of an organization, with both teammates and suppliers
  • Quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything

Preferred Qualifications

  • Prior food service delivery experience
  • Experience working night shifts

Minimum Years of Experience


Travel Requirements


Required Level of Education

High School

Preferred Level of Education

High School


High school diploma or equivalent (e.g. GED)


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