Chick-fil-A, Inc.


ID 2024-16644
Posted Date 2 months ago(4/8/2024 3:38 PM)
Work Location
Mebane, NC
Posting Location : Postal Code
Min. Exp. (Yrs)
Job Function
Hidden (215363)


Chick-fil-A Supply EMPLOYEES ONLY


Please note - This posting is for existing, Chick-fil-A Supply Employees ONLY. If you are not currently a staff member with us, and you wish to apply for our opportunities with Chick-fil-A Supply, please visit our career website here,



Guidelines to Apply as an Internal Candidate


As a reminder, before applying:


  • Are you meeting performance expectations for your role, including accuracy, productivity, care, and safety?
  • Have you been in your current role for at least 12 months? 
  • Have you received any final warnings at Chick-fil-A Supply within the past 12 months?
  • Have you had any written warnings at Chick-fil-A Supply within the past 6 months?
  • Before applying, it is required that you have a conversation with your people leader to confirm eligibility. Have you had a conversation with your people leader and confirmed you are eligible to apply?
  • Be sure to use your cfa-supply employee email address/account to submit your application.



The Warehouse Supervisor will lead a shift of warehouse staff for the new Chick-fil-A Supply Distribution Center (DC) in Mebane NC. This individual, in collaboration with other leaders, will be responsible for executing safe and effective operations that meet the needs of the organization and its employees. Reporting directly to the Operations Manager, this person will lead a team dedicated to delivering exceptional customer service for Chick-fil-A restaurant Operators while ensuring safety and achievement of several critical key performance indicators (KPIs). The Warehouse Supervisor will help drive the operations of the distribution center and will enable supply chain innovation unique to the food service industry. Most importantly, this person will lead in a way that supports Chick-fil-A’s vision and strategy while embodying the corporate purpose.


About Chick-fil-A Supply

Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit 


·       Motivate, staff, schedule and support a dynamic team responsible for all inbound, outbound, inventory control and completing other warehouse tasks by creating workflow and eliminating waste in the operation

·       Oversees daytime transportation operation performance to include audits and observations of routes, when required

·       Serves as point of contact in the absence of senior leaders in the building

·       Leads operational improvement and change management projects for the building, when required

·       Drives Safety, Quality and Compliance activities daily as the primary business partner to the SQC site leader

·       Supports OPEX performance initiatives in partnership with Senior DC Leaders, COBE and other support groups. 

·       Actively supports and leads all process adherence activities, SOPA and compliance audits in the DC

·       Supports other distribution centers by traveling to other sites to support operational needs, when required

·       Closely collaborate with leaders and team members to identify, analyze and resolve operational bottlenecks

·       Monitor expenditure data and support budget management

·       Recruit, train, and develop a strong team

·       Mentor Supervisor I and Lead Warehouse Team Members

·       Collaborate with cross-functional teams regarding overall operations performance, identify and driving areas of improvement

·       Collaborate with the warehouse ops manager regarding staff performance; identify and drive areas of improvement; and recognize team members’ outstanding performance

·       Act as a liaison to Restaurant Services, balancing needs of the Operator with the capabilities of the operation

·       Implement, manage, and improve distribution center operations

·       Deliver high service levels to Operators and achieve Key Performance Indicators (KPIs)

·       Work closely with the DC Leadership Team, CFA Supply Services, and various business partners to ensure optimal alignment and collaboration

·       Support the Chick-fil-A vision and strategy by building a culture that aligns with the Chick-fil-A Supply values of care, safety and excellence

·       Embody and live out our Corporate Purpose through our words and actions

Complete other activities as required

Minimum Qualifications

·       High school degree or similar

·       5+ years of experience in warehouse leadership

·       Demonstrated experience with and functional knowledge of food service distribution, including warehousing, operations (including Six Sigma and Lean), engineering standards, warehouse equipment, and performance metrics

·       Working knowledge of innovations in supply chain and warehouse operations

·       Knowledge of and ability to ensure compliance with general safety standards, quality specifications, and governmental requirements

·       Ability to complete physically demanding work, including consistently lifting up to 60 pounds

·       Ability to work a flexible schedule, including weekends, holidays, and rotating shifts

·       Demonstrated ability to value both relationships and results and to put others above themselves

·       Strong aptitude to think critically, solve problems, and drive improvements in a professional and respectful manner

·       Exceptional organization, attention to detail, and communication skills

Strong ability to negotiate and resolve conflict by navigating confrontational situations to ensure all parties are treated with honor, dignity, and respect

Preferred Qualifications

·       7+ years of experience in warehouse operations, supporting in a food distribution or food manufacturing environment

·       Experience in a start-up environment

·       Demonstrated success in operations and people leadership

·       Experience with a warehouse management system

Proficient in Microsoft Word, Excel, Outlook, and Access; experience with ERP, WMS, and TMS solutions

Minimum Years of Experience


Travel Requirements


Required Level of Education

High School

Minimum GPA (4.0 Scale)



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