Chick-fil-A, Inc.

Benefits Administrator

ID 2024-16647
Posted Date 4 weeks ago(4/30/2024 10:58 PM)
Posting Location : Postal Code
Min. Exp. (Yrs)
Job Function
Human Resources/People


As Chick-fil-A Supply and Bay Center Foods continue to scale, we must think strategically about our current capabilities and long-term goals to determine the best talent strategy to meet our growing business needs. The Lead Advisor supports the day-to-day operations of the talent team by administering and ensuring compliance across occupational and non-occupational related leave of absence programs, return to work processes and accommodations.

About Chick-fil-A Supply and Bay Center Foods

Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit


  • Oversee administration and serve as subject matter expert for accommodations, disability and leave management programs including, FMLA, ADA, Worker’s Compensation, state/local paid/unpaid leave offerings and company-paid leave programs, while ensuring consistency and compliance
  • Collaborate with Chick-fil-A Supply Leadership, Bay Center Leadership, and Chick-fil-A, Inc. to innovate processes, recommend system/technology enhancements or vendor changes, and streamline administration to enhance the employee experience
  • Implement and communicate changes to leave and accommodation policies coordinating execution with local Talent Leaders
  • Partner with Legal and local Talent Leaders to ensure legal compliance with all applicable federal and state requirements, and company policies and practices
  • Support the creation of scalable leave of absence solutions including system update rollouts and changes that enable ongoing efficiencies for growth within the distribution network
  • Partnership with Chick-fil-A, Inc. on review of payroll and timekeeping systems related to leave of absence
  • Document and maintain detailed written processes
  • Handle highly confidential and sensitive information in strict accordance with Chick-fil-A Supply and Bay Center Foods confidentiality and data security policies

Minimum Qualifications

  • 5+ years of HR Generalist experience, including at least 1 year in a distribution or manufacturing environment and at least 2 years managing leave and/or benefits
  • Bachelor’s Degree
  • Working knowledge of multi-state benefit plans, state applicable leaves (including California), and ADA best practices
  • Proven experience in cross functional collaboration; partnering with multiple business departments with the ability to influence outcomes
  • Working knowledge of payroll administration and timekeeping systems
  • Experience partnering and managing relationships of Leave and Benefit third-party vendors.
  • Demonstrated knowledge of general HR policies, procedures, and practices 
  • Ability to occasionally travel, including overnight trips

Preferred Qualifications

  • 7+ years of HR Generalist experience, including 2+ years in a distribution or manufacturing, and at least 3 years managing leave and/or benefits
  • Experience leading team of leave specialists or prior managerial expertise overseeing direct reports within an HR function or service
  • Working knowledge of safe work practices (OSHA, etc.) for all functions performed in a distribution facility
  • Excellent business communication and presentation skills 
  • Excellent knowledge of the ADA Interactive process 
  • Working knowledge of processing Worker’s Compensation claims
  • Ability to develop course materials and lead trainings related to disability, leaves, and accommodations
  • Project management experience
  • Excellent organizational and record-keeping skills, with the ability to manage multiple cases at once
  • Energetic and driven; high degree of self-motivation and discipline with a keen ability to handle sensitive and confidential matters appropriately
  • Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines

Minimum Years of Experience


Travel Requirements


Required Level of Education

Bachelor's Degree

Preferred Level of Education

Master's Degree


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.