Controls Automation Systems Analyst

The Systems Analyst II (Power, Automation & Controls) will be a technical SME tasked with inventory movement and maintenance, data management, statistical analysis of equipment performance, and assisting the operations with systemic moves all within the Distribution Warehouse. The enviornment in which this team member will be working in will be mostly spent in a control room but will be trained in team member responsibilities to assist in all hands-on deck situations. The tasks associated with interfacing with the Warehouse Execution System and Warehouse Control System are mission critical for the day-to-day buisness. Lastly, this individual will be joining the Chick-fil-A Supply LLC. family with the goals of being able to provide a caring, consistent, and reliable service through its distribution networks helping support Chick-fil-A restaurants and their communities.

As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.

The Chick-fil-A Supply service networks are comprised of two components:

• Distribution Center – State-of-the-art warehouses that house supply for Chick-fil-A restaurants
• Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants

Business Requirements

• Strong technical background to help troubleshoot and eliminate tough problems, as well as implement new solutions
• Manage and coordinate warehouse systems events either through WMS (Warehouse Management System) or WES (Warehouse Execution System)
• Execute and run weekly – monthly reports on equipment performance and deliver to the Controls Engineer
• Handle level 1 events and outages either with WMS or WES and escalate to the proper channels
• Capable of moving compliant product and non-compliant product in systematic and controlled fashion
• Primary point of contact for cycle counts, recall’s, etc
• Capable of developing a Root Cause Analysis and drive work in systematic and structured form

Customer Relations

• Capable of working with a diverse team to help drive out losses and improve performances. Cross Disciplinary team includes and is not limited to: Industrial Engineers, Operations Managers, Operator Techs, Maintenance Techs, Foods Safety and Environmental Health and Safety
• Possess intimate knowledge of who the customers are and the ability to put others above himself/herself
• Demonstrate the ability to value both relationships and results

Soft Skills:

• Capable of learning in a dynamic, complex environment
• An aptitude for communicating insights and collaborating across teams/organizations
• Physical ability to work on and around industrial equipment, including frequent climbing of stairs, confined spaces, elevated positions, etc
• Excellent interpersonal, analytical, organizational, and problem-solving skills
• Capable of working rotating shifts, and potentially only evening shifts
• Stand on concrete floors for an extended period of time.

Technical Skills:

• Capable of running statistic reports on platforms like Excel
• Adept in Microsoft Software Suite

• Beginner experience developing HMI and PLC programming.
• Knowledge and experienced desired on: Automation for Industrial Systems, Robotics and Industrial Controls Technology or Computer Science.
• Demonstrated experience working in an Industrial, Manufacturing and/or Distribution environment.
• Associates degree from a technical college with studies focused on industrial systems like WMS or WES
• Experience working with a Warehouse Management System, ideally Manhattan
• Experience working with either a Warehouse Execution System or Warehouse Control Systems