Sr. Analyst, CFA Supply Inventory & Demand Planning

This position entails the planning, coordination, and managing of activities related to the physical inventory requirements in the Chick-fil-A Supply Distribution Centers (DC). This includes forecasting, demand planning, inventory management, creating and issuing purchase orders, supplier relationship management, and other activities to optimize the flow of product into and between Chick-fil-A Supply DCs. The position interfaces with suppliers, DC leaders, Finance, and other Supply Chain teams and will support multiple distribution centers.

This position requires the staff member to utilize a diverse range of skills and experiences in the overall support of company operations and requires a high degree of independence in the execution of these responsibilities. The Sr. Analyst works closely with the Chick-fil-A Supply leadership team to establish and continually improve the organization’s performance, productivity, efficiency, and profitability through effective supply chain management methods and strategies. Furthermore, this role will be uniquely challenged with their participation in the building of a robust inventory planning organization that will be responsible for the inventory forecast and supply planning for 15 DCs by the end of 2026 that distribute products to 50% of Chick-fil-A restaurants.  This role will report to the Sr. Team Leader, Inventory Planning and resides in Chick-fil-A Supply LLC.

About Chick-fil-A Supply 
A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.

Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.

This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community. 

• Create and execute inventory strategies and purchasing procedures to ensure proper inventory quantities are purchased to consistently achieve strategic service level objectives, inventory targets and to minimize obsolescence
• Propose and implement solutions to improve demand forecast accuracy and address demand-related issues in a timely and effective manner
• Coordinate forecasts and inventory levels with the Chick-fil-A, Inc. Supply Chain team and other cross functional teams
• Support and address nation-wide DC operations as needed related to product availability and inbound supply
• Manage supplier relationships to ensure continuity of goods and services that meet the quality, service, and price performance standards of the company
• Manage and complete time sensitive invoice reconciliation activities
• Manage inventory exceptions daily to ensure a high service level to restaurants and optimal inventory levels across all DCs
• Collaborate with inbound transportation and understand the logistics process to ensure suppliers and carriers are meeting the requirements of Chick-fil-A Supply operations

• Bachelor’s degree in business, supply chain, engineering or other related field
• 2+ years of experience in a demand planning/inventory management role
• General understanding of inventory management practices and procedures
• Strong aptitude to solve problems and improve processes
• Strong mathematical and statistical knowledge
• Experience analyzing large data sets using analytical techniques
• Strong written and oral communication skills
• Humility to come in and learn a new business, while applying relevant experience
• Ability to work independently and on cross-functional teams
• Proficient in Microsoft Excel, Word, Outlook, and PowerPoint
• Knowledge of basic procurement and transportation practices

• Advanced degree in analytics or statistical modeling
• 5+ years of experience in a demand planning/inventory management role
• Experience building reports/analyses on large data sets using analytical tools (e.g. Excel, JMP, SAS, Tableau, etc.)
• Intermediate understanding of SQL and/or some knowledge of a scripting/compiled/statistical programming language (e.g. Python, R, .NET, C++, Java, etc.)
• Experience with Enterprise Resource Planning (ERP), Warehouse Management, and Transportation Management systems