At Chick-fil-A Supply, we rely heavily on-Site Reliability Engineering (SRE) to shape our technical operations across all Chick-fil-A Vertical Business Lines (entities), including physical distribution centers, food manufacturing facilities, and cloud environments. Our SREs collaborate with DevOps teams to instill SRE principles, set reliability goals, develop tools for operational visibility, and support tailored engineering projects such as big data analytics and high-volume transaction engines. A significant part of our SRE role involves process automation, aiming to minimize manual work across our engineering teams.
As a member of the SRE team, you'll play a pivotal role in fostering observability and evangelizing SRE practices across the organization, collaborating across all teams, roles, and entities. You'll also steward shared platforms used by teams throughout Chick-fil-A Supply and Bay Center Foods. This role also helps to shepherd adoption of new and emerging technologies (such as AI models and tools) into Chick-fil-A Supply's technology portfolio.
About Chick-fil-A Supply and Bay Center Foods
As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.
The Chick-fil-A Supply and Bay Center Foods service networks are comprised of three components:
Distribution Center – State-of-the-art warehouses that house supply for Chick-fil-A restaurants
Production Facilities – Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants
Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Note - Working in a DevOps model, this opportunity includes both building and running solutions that could require off hours support. This support is shared amongst the team members to cover weekends and weeknights. The goal is to design for failure and, using cloud-native infrastructure patterns, automate responses to possible issues so they can be worked during normal hours.